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Privacy Policy & Disclaimer

 

 

Effective Date: 18 January 2026


Business Name: Tonsley Migration Australia Pty Ltd
Australian Business Number (ABN): 32 663 716 809
Australia: Registered Migration Agent (MARN 2518807)
New Zealand: Licensed Immigration Adviser (LIA 202507762)


Contact: info@tonsleymigration.com.au

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1. Introduction
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Tonsley Migration Australia Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly.

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This Privacy Policy & Disclaimer explains:

  • How we collect, use, store, and protect personal information

  • Important legal information about using this website

 

We provide immigration advice in accordance with:

  • Office of the Migration Agents Registration Authority (OMARA) Code of Conduct and Consumer Guide (Australia)

  • Immigration Advisers Authority (IAA) Code of Conduct and Professional Standards (New Zealand)

 

2. Personal Information We Collect
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We collect only information reasonably necessary to provide our services or comply with legal obligations, including:

  • Personal details: name, contact information, passport and visa history, employment, education, and family information

  • Communications: emails, phone calls, or other correspondence

  • Website technical information: Internet Protocol address (IP address), browser type, and cookies

 

Confidential Documents:

  • Please send sensitive or confidential documents only by email

  • Avoid sharing via social media or messaging apps

  • Please note that electronic communication involves some inherent risks and, while appropriate safeguards are used, absolute security of information transmitted online cannot be guaranteed.

 

3. How We Use Personal Information
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We use your personal information to:

  • Provide tailored immigration advice and services

  • Communicate with you about your matter

  • Comply with professional, legal, and regulatory obligations in Australia and New Zealand

  • Maintain, improve, and secure our website and services

 

4. Disclosure of Personal Information
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We do not sell, rent, or license your personal information. Disclosure may occur only when necessary:

  • To Australian or New Zealand immigration authorities, or overseas authorities, where required

  • To trusted third-party service providers operating under strict confidentiality and security obligations (e.g., secure cloud storage or technology providers)

  • When disclosure is required or permitted by law, or with your consent

 

5. Overseas Storage and Processing
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Some personal information may be stored or processed outside Australia or New Zealand (e.g., secure cloud-based systems).

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We take reasonable steps to ensure your information is handled in accordance with:

  • Australian Privacy Principles (APPs) under the Privacy Act 1988 (Australia)

  • New Zealand Privacy Act 2020

  • General Data Protection Regulation (GDPR) where relevant for clients in the European Union (EU) or European Economic Area (EEA)

 

6. Data Security
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We implement reasonable administrative, technical, and physical measures to protect personal information from:

  • Misuse

  • Loss

  • Unauthorised access or disclosure

 

7. Privacy Rights (Including European Union (EU) or European Economic Area (EEA) Clients - GDPR)
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EU/EEA clients have the following rights:

  • Request correction or deletion

  • Access your personal information

  • Object to or restrict certain processing activities

 

To exercise your privacy rights, contact: info@tonsleymigration.com.au

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8. Cookies
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Our website uses cookies to improve functionality and understand usage:

  • Essential cookies: operate automatically to ensure website functionality

  • Non-essential cookies: used only with your consent (e.g., analytics)

You can manage or change your cookie preferences via the Cookie Settings link on our website.

 

9. Updates to This Policy
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  • This Privacy Policy & Disclaimer may be updated from time to time

  • The most current version will always be available on our website, with the effective date clearly noted

 

10. Website Disclaimer
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  • The content on this website is for general guidance and educational purposes only

  • Accessing or using this website does not constitute legal or migration advice and does not take into account your individual circumstances

  • Using this website does not create an Australian migration agent–client relationship, a New Zealand immigration adviser–client relationship, or any professional relationship whatsoever.

  • Migration laws and policies change frequently. You should obtain advice specific to your circumstances from Registered Migration Agents, Licensed Immigration Advisers, or Immigration Lawyers in Australia or New Zealand.

 

Advice provided by:

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All immigration advice on this website is provided by Emma Tran, Australian Registered Migration Agent (MARN 2518807) and New Zealand Licensed Immigration Adviser (Licence Number 202507762).

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External links:

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  • Provided for convenience only

  • We do not control, endorse, or accept responsibility for their content, accuracy, or availability.​

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